FAQ's

WHAT CURRENCY ARE YOUR PRICES IN?
All prices are listed in U.S. dollars (USD).

DO I HAVE TO PAY FOR SHIPPING?
Yes, shipping costs are typically the responsibility of the customer. Fees are calculated at checkout. Occasionally, we offer promotions that include free shipping—check our current offers before purchasing.

HOW IS SHIPPING CALCULATED?
Shipping fees depend on your order’s weight, the shipping method selected, and the delivery address. Expedited or international shipping may include additional costs. All options and fees are displayed during checkout.

WHAT SHIPPING METHODS DO YOU USE?
We ship via USPS, UPS, and FedEx, providing standard and expedited delivery options. Every shipment comes with tracking so you can monitor your order in real time.

WHEN DO YOU SHIP ORDERS?
Orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking information once your order ships. During peak seasons or holidays, processing may take slightly longer.

HOW FAST WILL MY ORDER ARRIVE?

• Standard shipping: 3–7 business days

• Expedited shipping: 1–3 business days
  Delivery times can vary due to weather or carrier delays.

CAN I CHANGE OR CANCEL MY ORDER?
Yes, if you contact customer service before your order has been processed or shipped. Once shipped, changes may not be possible.

WHAT IS YOUR RETURN & EXCHANGE POLICY?
You can return or exchange items within 15 days of receipt. Items must be unworn, unwashed, and in original condition with tags attached. Visit our Returns & Exchanges page for detailed instructions.

HOW DO I TRACK MY ORDER?
Once shipped, you’ll receive a tracking number via email. Use it on the carrier’s website to monitor delivery progress.

DO YOU SHIP INTERNATIONALLY?
Yes, we ship to select countries. Costs and delivery times vary—international customers should check our Shipping Information page.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept major credit cards (Visa, MasterCard, Discover, American Express), PayPal, and other secure payment options. All transactions are processed safely.

HOW DO I CARE FOR MY CLOTHING?
Care instructions are included on each garment’s label and on the product page. Following these will help maintain quality and longevity.

WHAT SIZES DO YOU OFFER?
We offer a range of sizes for various body types. Check the size guide on each product page. For specific questions, contact our support team.

DO YOU OFFER BULK OR WHOLESALE DISCOUNTS?
Yes. Contact our sales team for information on bulk pricing and terms.

CAN I PRE-ORDER ITEMS?
Yes, select upcoming collections may be available for pre-order. Pre-ordering secures your size and ensures early delivery. Estimated shipping dates are listed on the product page.

WHAT IF I RECEIVE A DAMAGED OR DEFECTIVE ITEM?
Contact customer service immediately. We will provide a replacement or refund and cover return shipping costs.

DO YOU OFFER CUSTOM OR PERSONALIZED PRODUCTS?
Some items may be customizable. Check the product description or contact our team for details.